Refund policy

We have enormous pride in the excellence of our coffee and the service we give to our customers. Upstate Coffee is a business run by our family. When you contact us at hello@upstatecoffee.com or (518) 2413-321, you will be speaking to one of our family members or team member. 
 
We know coffee, we are coffee roasters, baristas, and all of us are real coffee lovers. We are here to assist you. Need help with a French Press coffee? We can assist you with that process. Not sure which coffee to get your friend as a gift? We can provide you with well-educated and experienced advice. At Upstate Coffee we will always do our very best to make sure our customers are happy with our coffee and service.